Case Studies

Real Impact,
Real Results

OneBusAway powers transit information for millions of riders worldwide. Born from university research, our open-source platform delivers measurable improvements in ridership and rider satisfaction.

30k+ Requests/minute at peak
10+ Transit agencies worldwide
1.7% NYC ridership increase
92% Rider satisfaction in Seattle

Research-Backed

Why Real-Time Information Matters

+1.7%

Increased Ridership

NYC weekday ridership increased, with the biggest gains on high-frequency routes.

2 min

Reduced Wait Time

Mobile users wait almost 2 minutes less per trip compared to schedule-only users.

92%

Happier Riders

Seattle riders report increased or greatly increased satisfaction with public transit.

Increased Safety

Riders report increased feelings of safety, especially while waiting at night.

More Walking

Riders report an increase in walking, providing a public health benefit.

Accurate Perception

Real-time info brings perceived wait time in line with actual wait time.

Featured Deployments

Trusted by Transit Agencies Worldwide

Largest Deployment

New York MTA

Bus Time

30k
requests/minute at peak
Integrations
Web App APIs Mobile Apps Open Data
"There is a community aspect to it. It's open source, and there is a slack channel where you can talk to other people. There's a mission, goal, and desire to provide equitable options."
Self-Hosted

San Diego MTS

Bus & Trolley

300k
requests/day at peak
Integrations
iOS Android SMS Signage
"OneBusAway cares about accessibility. It's really important in the transit industry to have accessible information, and they have always put that front and center."
International

KiedyBus

PoznaƄ, Poland

Powered by TransitClock + OneBusAway
Integrations
Custom Web iOS Android
"Usage of open data and our experience with the code allows us to quickly set up a running instance and show potential clients that this tool is as good or better than closed-source alternatives."

Ready to improve your rider experience?

Join the growing community of transit agencies using OneBusAway to deliver real-time information to millions of riders.